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Services

Services

Performance Excellence Partners, Inc. (PEP) is about people, systems, and optimum performance. With a focus on excellence, PEP is dedicated to defining and developing the skills, tools, and events our clients need to achieve outstanding results. Collaboration is at the heart of what we do - we listen to our customers and provide the guidance and services for success.

Our professional staff develops strategic goals and solutions to organizational and human performance challenges. Our objective is to work closely with each client to improve the management and support systems that form the foundation of an effective organization. 
Performance Excellence Partners, Inc. (PEP) provides a diverse range of consulting services to help clients manage change and structure themselves to increase outstanding performance, accountability, and customer service.

PEP services are offered in the following categories. For capabilities, click here.

Management Development
Performance Excellence Implementation

Performance Management
Project Management and Technical Support

Training Design and Delivery
Communications
Conference/Meeting Facilitation and Support
Research and Evaluation
Change and Transition
Workforce Development Solutions

Management Development
Sometimes an organization requires the advice of an objective expert to reach its full potential. PEP offers the expertise and management training needed to help an organization build their leaders and develop the team structure that will realize their goals.

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Performance Excellence Implementation
With a comprehensive quality assessment process and implementation model, PEP will help develop a holistic approach to management.  PEP works to help organizations effectively listen to their consumer, design products and services that meet or exceed consumer expectations, and continuously improve all the processes that lead to loyal, satisfied customers.

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Performance Management
An integrated approach to performance management results in improved performance practices and capabilities. Through identification of strengths and key areas for improvement, PEP helps create a working tool to understand and manage performance and guide organization planning. The results include the delivery of ever improving value to customers, improved effectiveness and capabilities, and a strong contribution to marketplace success.

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Project Management and Technical Support
PEP meets the strategic needs of its clients by providing project management and technical support services to advance their missions. PEP assists clients from the early stages of projects through the development of implementation strategies and program results. We work with them to understand new requirements, analyze issues, project the impacts of changes, examine options, and update information and associated programs.

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Training Design and Delivery
PEP utilizes a strong background in education and adult learning to help design and deliver training that makes a difference. Bringing the systematic application of organized knowledge to the task of instructional design and training delivery, PEP analyzes learning requirements and goals and then develops a delivery system to meet those needs. This process includes the collaborative development and evaluation of instructional materials.

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Communications
PEP supports its public- and private-sector clients charged with affecting change in organizations and communities. PEP provides a range of communication services that help clients build the communication skills of individuals and teams and improve the quality of communications throughout the organization. The PEP team helps executives and managers who need to develop a company-wide strategy for successfully communicating initiatives to employees.

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Conference/Meeting Facilitation and Support
PEP has a long track record of success in supporting meetings of all sizes for our clients. From facilitating individual work groups to managing large, national conferences with over 2,500 participants, we ensure that your meetings are run seamlessly, enabling you to focus on achieving your goals for the event.

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Research and Evaluation
PEP provides a broad range of research and evaluation services that will assist an organization in planning and implementing its strategic goals. We assess an organization and its environment and provide it with the critical information needed to ensure the success of its programs and activities. We help to evaluate an organization's readiness for change, determine program effectiveness, or understand emerging trends.

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Change and Transition
Change is perhaps the only constant in life and in business. Organizations must be able to effectively implement the internal changes that expand their goals and improve the way they do business – and do so quickly. However, the reality is that 50 – 85% of all change initiatives fail. This means that the majority of needed, well analyzed, and technically appropriate change initiatives are wrecked on the rocks of employee apathy and even hostility. PEP can provide the expertise and tools to measure your organization’s readiness to change, helping make sure that the efforts will not be doomed to fail from the beginning. PEP Associates can provide practical tools to apply sequentially and logically in order to gain acceptance of the change throughout the organization. In helping your organization change successfully, PEP addresses buy-in, acceptance, motivation, anticipation, fear, uncertainty, and all other human considerations that cause change to fail in the real world.

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Workforce Development Solutions
PEP supports local, regional, state, and national youth and adult workforce employment programs. We excel in the field of workforce development and have assisted federal agencies, state governments, and local communities in developing leading edge, creative employment programs to provide tailored solutions to workforce challenges. We offer our clients a broad range of services in the area of adult and youth development. Our knowledge of the Workforce Investment Act enhances our ability to work with and coordinate among service providers.

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Capabilities

With more than 15 years experience providing technical assistance, consulting services and event management, Performance Excellence Partners, Inc. (PEP) specializes in performance improvement within the public and private sectors. PEP focuses on people and systems to create optimum performance, offering a diverse range of consulting services that help clients manage change and structure themselves to provide outstanding performance, accountability and customer service. 

PEP’s highly experienced staff and partners deliver insight, action and results, working closely with each client to improve management and support systems. PEP’s team then develops the solutions that erase organizational and human performance problems, creating the solid foundation necessary for an effective organization.

 

 

 

 

 
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