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Core Staff Members

, President.

Rachel, a Baldridge Examiner, has more than 12 years of performance management experience within the private sector and government systems. She was appointed Deputy Director for the Workforce Excellence Network (WEN) to promote performance excellence in workforce development organizations nationwide. She has led numerous projects to develop and foster excellence in the U.S. Department of Labor, U.S. Department of Homeland Security, state government and non-profit associations.

, Vice President.

Cheryl is an adult learning specialist and organizational development consultant. She has 15 years experience teaching, consulting, promoting, and implementing performance excellence in the public and private sectors most notably with the Peace Corps, the Department of Labor, the Department of Justice, the Centers for Disease Control, the Vermont Council for Quality, and Norwich University. She has managed projects, consulted, and trained internationally in North Africa, Central Asia, and Eastern Europe.

, Director of Events and Special Projects.

With over 20 years experience in event management, Denise provides full service event management. She specializes in hotel and facility site selection, contract negotiations, and meeting and logistical coordination for conferences and events of all sizes. She also provides complete service in the areas of marketing, registration, database management, agenda development and general administrative support.

, Senior Associate.

Rita has more than 25 years experience in community building, leadership facilitation, human services administration, journalism and multimedia communications. She facilitated a 140-member community collaboration and the 12-member Leadership Roundtable for the Florida Department of Education Shared Services Network, resulting the state’s first comprehensive plan for a community-based care child welfare system. Since 2004 she has been a lead consultant and trainer that engages grassroots faith- and community-based organizations to help job seekers. A highly skilled presenter and facilitator, Rita is a frequent writer, editor and voice over professional narrator for national webinars.

, Senior Associate.

Lyle has more than 18 years of professional experience supporting government and business excellence where  he served two governors as a member of the Illinois State Board of Education (ISBE) and for the State of Illinois as a Senior Public Service Administrator for both the Department of Employment Security and the Department of Commerce and Economic Opportunity. Lyle specializes in conflict resolution, recertification issues, cost allocation models, intergovernmental memorandums of understanding, and formulating and administering corrective action plans.

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